Job Detail

Service Coordinator (2-Wheeler / 3-Wheeler)

Company: MeTL BAJAJ
Apply Before: Dec 20, 2023

Job Detail

  • Location:
    Dar es Salaam, Tanzania
  • Company:
  • Type:
    Full Time / Permanent
  • Career Level:
    Senior Management
  • Positions:
  • Experience:
    5 - 10 Years
  • Education:
  • Profession:
    Technical / Vocational Trade (Mechanic / Electronic / Plumbing / etc)
  • Industry:
    Retail / Wholesale Trade
  • Remuneration (Net):
  • Date Posted:
    Nov 18, 2023

Job Description

  • To arrange everything for the daily Activities with the other team members
  • To submit all the Reports of market activities, Market study. Etc. was informed by RO on daily basis
  • To arrange everything as per the Plan for Workshop & Field service activities like Service camps, Technician training, Job card making, Mapping (MFS,2S,3S, Boda Boda park, Fleet owners etc.) as informed by the RO
  • To Propose for the Suitable Channel Network development
  • To do the product feedback, Product Complaint analysis, Early Failure Reports, Market analysis Etc.
  • To provide awareness to customer on service-related activities.
  • To achieve the targets which was given by the RO
  • To collect spare parts and engine oil orders from networks, as well as meet monthly targets. 
  • To ensure the technicians performance, guide them & report their performance
  • To be work anywhere in pan Tanzania as informed by the RO
  • To clear the payments (if any) with accounts before 4.30 PM (Saturday 1 PM) on everyday basis
  • Monitor service on wheels technicians -Ensure the adherence of their SOP
  • Quick resolution on customer concerns after discuss with the RO
  • On the absence of Reporting officer, need to Send the Reports to Reporting Officer Via Digital media and the same hardcopy need to submit with RO when he is available on the next working day.
  • Should have a valid Driving license
  • To do the FCR entry everyday (Total count -as per the target given by the RO)
  • To maintain the allotted belongings properly if any damage they need to bear the expenses
  • In case of misbehaving or wrong attitude with the colleagues was reported will be leads to take Strong action from the management Side
  • To assist on other work-related tasks as and when required & informed by RO

Company Overview

Dar es Salaam, Tanzania

MeTL Bajaj established itself as one of the fastest growing automobile companies in 2018, and is since the sole authorized distributor of Bajaj Auto India in Tanzania, consisting now of over 130 employees.

Today, the company is one of the... Read More

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