Job Detail

Network Support

Company: MOHAMMED ENTERPRISES TANZANIA LTD
Apply Before: Jun 30, 2026

Job Detail

  • Location:
    Dar es Salaam, Tanzania
  • Company:
  • Type:
    Full Time / Permanent
  • Career Level:
    Mid-Career Professional
  • Positions:
    1
  • Experience:
    1 - 3 Years
  • Education:
    Bachelors
  • Profession:
    IT (Hardware / Networking)
  • Industry:
    Fast Moving Consumer Goods (FMCG)
  • Remuneration (Net):
    TZS
  • Date Posted:
    Mar 25, 2026

Job Description

  • Provide Level 1 & Level 2 Helpdesk support with primary focus on network-related issues
  • Troubleshoot LAN, Wi-Fi, and user connectivity problems (IP, DNS, DHCP, gateway issues)
  • Configure and support network devices such as switches, access points, and basic router settings
  • Monitor network availability and performance and report abnormalities
  • Coordinate with ISP for link issues, downtime, and restoration follow-up
  • Support branch connectivity and basic VPN user troubleshooting
  • Perform network cabling checks, patching, and physical connectivity troubleshooting
  • Install and configure network printers, biometric devices, and other IP-based equipment
  • Maintain network asset inventory, IP address records, and port allocation documentation
  • Perform OS installation, patching, antivirus, and endpoint network compliance checks
  • Monitor backup status and ensure systems are connected to network backup locations
  • Log, track, and close Helpdesk tickets with proper technical documentation and escalation where required
  • Provide support for any additional network or IT operational tasks assigned by IT Management to ensure stable and uninterrupted connectivity.

Company Overview

Dar es Salaam, Tanzania

MeTL Group is a leading economic force in Tanzania with major investments and successful operating companies in key business sectors. The Group employs more than 24,000 people across the country, in areas as diverse as trading, agriculture, manufa... Read More

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