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IT System Support

Company: MOHAMMED ENTERPRISES TANZANIA LTD
Apply Before: Jun 30, 2026

Job Detail

  • Location:
    Dar es Salaam, Tanzania
  • Company:
    MOHAMMED ENTERPRISES TANZANIA LTD
  • Type:
    Full Time / Permanent
  • Career Level:
    Mid-Career Professional
  • Positions:
    2
  • Experience:
    1 - 3 Years
  • Education:
    Bachelors
  • Profession:
    IT (Hardware / Networking)
  • Industry:
    Fast Moving Consumer Goods (FMCG)
  • Remuneration (Net):
    TZS
  • Date Posted:
    Mar 25, 2026

Job Description

  • Provide Level 1 & Level 2 Helpdesk support for end users
  • Install, configure, and troubleshoot desktops, laptops, and peripherals
  • Manage user accounts, password resets, and access permissions (Active Directory)
  • Support Windows OS and standard business applications
  • Perform basic Windows/Linux server monitoring and support
  • Conduct routine system health checks and performance monitoring
  • Monitor and verify backup status; assist in basic data recovery
  • Apply system updates, patches, and antivirus management
  • Perform basic network troubleshooting (LAN, Wi-Fi, IP, DNS issues)
  • Coordinate with Network Administrator/ISP for major network issues
  • Install and support printers, scanners, projectors, and biometric devices
  • Carry out basic hardware troubleshooting and component replacement (RAM, HDD/SSD, etc.)
  • Maintain IT asset inventory and user-device allocation records
  • Manage and update Helpdesk tickets with proper documentation and closure
  • Coordinate with vendors for warranty, repairs, and technical support
  • Provide support for any additional IT-related tasks or operational requirements as assigned by IT Management.

Skills Required

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Company Overview

MOHAMMED ENTERPRISES TANZANIA LTD
Dar es Salaam, Tanzania
11 Current Jobs Openings

MeTL Group is a leading economic force in Tanzania with major investments and successful operating companies in key business sectors. The Group employs more than 24,000 people across the country, in areas as diverse as trading, agriculture, manufa... Read More

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