Job Detail

Customer Service Representative

Company: MeTL BAJAJ
Apply Before: Jul 30, 2026

Job Detail

  • Location:
    Tunduma, Tanzania
  • Company:
  • Type:
    Full Time / Permanent
  • Career Level:
    Mid-Career Professional
  • Positions:
    1
  • Experience:
    3 - 5 Years
  • Education:
    Advance Diploma
  • Profession:
    Office Administration / Support Services
  • Industry:
    Retail / Wholesale Trade
  • Remuneration (Net):
    TZS
  • Date Posted:
    Apr 25, 2026

Job Description

  • Welcome all customers and guests to the showroom and direct them to the appropriate areas.
  • Manage customers calls, providing information and assistance as needed.
  • Tracks all customers inquiries made over the telephone in the inquiry tracker
  • Address customer Complaints promptly and report unresolved issues to the appropriate officer for Resolution.
  • Follow up all inquiries made over the phone to convert prospects into customers.
  • Follow up on online tenders and Customer Appointments to ensure timely responses
  • Report all complaints that cannot be resolved to the supervisor for immediate attention
  • Prepare and Submit daily, weekly and monthly reports as required by reporting Officer.
  • Support all Sales and Marketing activities in the Showroom when needed.

Company Overview

Dar es Salaam, Tanzania

MeTL Bajaj established itself as one of the fastest growing automobile companies in 2018, and is since the sole authorized distributor of Bajaj Auto India in Tanzania, consisting now of over 130 employees.

Today, the company is one of the... Read More

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