Provide information to customers via telephone, email, written communication, or in person.
• Obtain and compile loan applicants’ credit histories, corporate financial statements, and other relevant financial information.
• Review, update, and maintain credit and loan files in the system.
• Prepare loan agreements and ensure they are complete, accurate, and in compliance with internal policies.
• Stay updated on new loan products, financial services, and offerings to effectively meet customer needs.
• Submit credit applications to credit analysts for verification and recommendation.
• Handle customer complaints and take appropriate action to ensure timely resolution.
• Prepare and update daily operational and credit reports.
• Process credit applications in the system, including population of credit bureau data.
• Coordinate credit application processing across relevant systems.
• Update credit bureau data in compliance with country-specific regulatory requirements.
• Register assets and ensure compliance with statutory and regulatory requirements.
• Review loan agreements to confirm completeness, accuracy, and inclusion of all approval conditions.
• Coordinate and manage loan files across systems.
• Ensure loan agreements are properly executed and signed as per policy.
• Support the fulfillment of all approval conditions in a timely and accurate mann